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Frequently asked questions and answers

In our article, we will show you how a hand-held transmitter is programmed on a SOMMER garage door operator Programming the handheld transmitter to a SOMMER garage door operator.

For detailed step-by-step instructions and videos, see our post Programming a handheld transmitter to a SOMMER sliding gate operator

Often only the battery on the hand transmitter needs to be changed. Instructions for replacing the battery in your hand-held transmitter and other tips on possible malfunctions can be found in our article What should I do if the handheld transmitter doesn’t work?

Yes, a garage door can be retrofitted with an electric garage door operator on a sectional door, up-and-over door, rolling door or swing door. In our article  Retrofitting the garage door operator  we explain how a garage door drive can be retrofitted and what you should pay attention to.

The assembly and operating instructions can be downloaded from the download portal.


Construction data can be downloaded from the download portal.


Service hotline

Do you have technical questions about our products or need help?
Call our service hotline at +49 (0) 9001800150 *.

* € 0.14/min from a German landline. Mobile network different.

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