This app facilitates connection set-up between your smartphone/tablet and the SOMlink. Select the desired SOMlink from a list of all SOMlinks within range and use all available functions via the app.
Updating with the SOMMERsuite
With the SOMMERsuite, you can quickly and easily update your device. Download the SOMMERsuite program to your computer and install it. The SOMMERsuite checks whether a software update is available for your device, downloads it if required and updates your device.
Disclaimer: The provision of this software by SOMMER is not binding and no warranty is granted. There is no guarantee for correctness and executability, particularly on different platforms (operating systems). By downloading, you declare that you agree that SOMMER accepts no liability for damage to or errors in your system.
Is there a demo version to test the functions of the SOMlink?
You can test the functions of the SOMlink service interface in our demo version at www.somlink.sommer.eu free of charge.
Why can’t I purchase a SOMlink as a private customer?
The SOMlink is used to adjust safety-relevant settings, which, if not made correctly, may lead to unsafe operation of the door or gate system. Only trained specialist personnel are permitted to use it.
Do I need an Internet connection to use the SOMlink?
No Internet connection is required to use the SOMlink. All you need is a WiFi-enabled end device such as a smartphone, tablet, laptop or computer.
What is the difference between standard mode and hotspot mode?
You connect to the network provided by the SOMlink, which is displayed on your end device in the list of available WiFi connections.
Hotspot mode offers a more stable connection between end device and SOMlink. You should use hotspot mode if you have problems connecting in standard mode.
In hotspot mode, the SOMlink connects via smartphone (Android) or PC (Windows) to a mobile hotspot provided by you.
What should I do if my SOMlink does not connect to my hotspot?
The SOMlink must not be supplied with power for longer than 20 seconds when connecting. If necessary, disconnect it and plug it in again.
Make sure that the hotspot is spelt correctly in the settings: Name and password (upper and lower case letters, no spaces, correct characters for the Mac address).
Update the SOMlink firmware with the help of the SOMMERsuite.
How can I change the language of the user interface?
You can change the language on the SOMlink via your web browser. The SOMlink user interface switches automatically to the set browser language.
Why am I not asked for the network key during connection?
The network key is saved the first time you log in and therefore does not need to be entered when you connect again.
How can I operate the SOMlink with Apple iOS?
You can access the user interface via a web browser in standard mode. Unfortunately, for technical reasons, no app is available for iOS. Hotspot mode is not available for iOS devices, as the standard mode functions reliably with iOS devices.
Why can’t I connect to my SOMlink with my iOS device?
Connection is only possible with iOS Version 13 or newer. Try updating your device to the latest software version. Alternatively, you can test the connection with another browser.
How do I connect my Android smartphone to my SOMlink?
You can find instructions on connecting the SOMlink to an Android device here, in our Download area.
Why is the standard mode not displayed in the Android app?
The standard mode is not available via the app on devices with the Android 9 and 10 operating system. When connected with the SOMlink WiFi, standard mode can still be accessed via browser under http://somlink.lokal.
With versions higher than Android 8, we recommend that you use hotspot mode.
Why does the user interface take so long to load?
Loading can take up to one minute. If it takes longer, please use hotspot mode (Android or Windows devices).
If you cannot load the user interface at all, please check the following:
Check that you have entered the password correctly
Check the LEDs of the SOMlink. Before connection to the device, both LEDs light up red. If this is not the case, another end device is already connected to the SOMlink. When you connect to the SOMlink, the LED on the right switches from red to green. If necessary, unplug the connected device.
Open the user interface via the app or another web browser.
Use hotspot mode (Android devices or Windows PC)
Updates with SOMMERsuite
How can I see whether the software version of my SOMlink is up-to-date?
The software version installed is displayed on the bottom left of the user interface.
The SOMlink is updated via the program SOMMERsuite. You will find instructions and the program here, in our Download area. Make sure that your computer or laptop computer is equipped with an integrated WiFi module or a stick.
If the old software version is still displayed on the user interface after successfully carrying out an update, you should load the page again. Alternatively, restart the browser and delete the temporary data (cache) in the web browser.
Can I also update the SOMlink with my smartphone or tablet?
The SOMlink is updated via the program SOMMERsuite, which is only available for Windows. You will find instructions and the program here, in our Download area.
I use Mac OS. Can I use the SOMMERsuite?
The SOMMERsuite only runs on a Windows computer or laptop from Windows 7.
The update stops at 99% and is not completed. Why?
The verification of the new software version could not be completed. There may have been connection problems after restarting the SOMlink. Starting the update again allows the verification to be completed.
An error message appears while I am updating with the SOMMERsuite. What should I do?
Error message: "Error while establishing a WiFi connection with the SOMlink or Codemaster+,
cause: The value must not be ZERO. Parameter name: source"
Your PC does not have a WiFi interface or the interface was deactivated.
Activate your WiFi via the Windows Infocenter.
Error message:"Error while checking the Internet connection. Cause: No Internet connection is possible"
Check the Internet connection (LAN or WiFi)
Make sure that your WiFi is not connected to the SOMlink.