News

14.02.2018

"I joined SOMMER at the beginning of October 2017 as the Technical Manager for the UK subsidiary.

I received training on the SOMMER product range and technical information from SOMMER Germany’s technical trainer Holger Beer, who shared with me his extensive knowledge, giving me a great start at SOMMER.

My background is in electronics, television repair, audio and video switching equipment and home automation devices.

I have always had a passion for electronics and working at SOMMER continues this.

I perform testing and repairs on returned SOMMER operators and equipment. I also pre-wire and test all GIGA industrial motors and controllers before they are shipped to customers, as an additional level of quality control.

At SOMMER I have a more customer facing role. I am the first point of contact for technical advice, assisting customers with everything SOMMER, from coding in a remote, to talking engineers through fault finding, over the phone. I also visit site if a customer needs technical assistance, to ensure that we rectify any problems as efficiently as possible, minimising operator down time for our customers and the end user.

My duties here are very varied, as well as the above, I also organise the SOMMER spare parts stock, arrange delivery of warranty replacement parts for our customers and return tested faulty equipment to Germany.  No two days are the same here at SOMMER.

I often take customer sales calls and my aim here, at SOMMER, is to deliver great customer service and technical assistance to all SOMMER customers."

Robert Pearce
Technical Manager
Phone: +44 1904 60 87 87